对外经贸大学跨文化交际导论期末考试题

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对外经济贸易大学

《跨文化交际(英)》期末考试

I.

True-False: Decide whether each of the following statements is true or false. Write T for “true” and F for “false”. (每题 1 分,共 20 分)

1. The term “intercultural communication” was first used by Geert Hofstede in

1959.

2. Hall defines culture as the \

interactions.

3. In most of Africa, Argentina and Peru, putting one?s index finger to his temple

means ?You are crazy.?

4. Stereotyping is a complex form of categorization that mentally organizes your

experiences and guides your behavior toward a particular group of people. 5.

Values are social principles, goals, or standards accepted by persons in a culture. They are the innermost “skin of the onion.”

6. People from some cultures may lower their gaze to convey respect, whereas this

may be understood as evading or even insulting in other cultures.

7. Unbuttoning one?s coat is a sign of openness, friendliness or willingness to reach

an agreement.

8. In order for intercultural negotiation to be successful, the parties must provide for

a win-lose situation.

9. Edward Hall?s theory states that the four levels embody the total concept of

culture like an onion – symbols, heroes, rituals, and values.

10. Successful intercultural business communication involves knowing the

ethnocentrisms of persons in other cultures. Understanding the mindsets of both

oneself and the person of another culture will result in more efficient communication.

11. Ethnocentrism is the belief that somebody else?s cultural background, including

ways of analyzing problems, values, beliefs, language, and verbal and nonverbal communication, is better than our own.

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12. People in the United States place a greater emphasis on history and do not like

change as compared with people of Asian and Latin cultures.

13. When dealing with German business people, you should avoid jokes and other

forms of humor during the actual business sessions.

14. In the business circle, American business people use first names immediately.

15. Companies should avoid sending female employees to the Middle East, as in

Arab countries men may refuse to work with women.

16. In Southeast Asia, you should avoid presenting your business card with your right

hand.

17. When accepting a business card, German business people carefully look at the

card, observe the title and organization, acknowledge with a nod that they have digested the information, and perhaps make a relevant comment or ask a polite question.

18. The OK sign may be interpreted as asking for money by Japanese business

people.

19. Nonverbal communication is important to the study of intercultural

communication because a great deal of nonverbal behavior speaks a universal language.

20. In short, intercultural communication competence requires sufficient awareness

knowledge, motivations, and skills. Each of these components alone is sufficient to achieve intercultural communication competence.

II.

Translation: Translate the following Chinese terms into English and

English terms into Chinese.(每题 1 分,共 20 分) 1. stereotypes 3. ethnocentrism

2. paralanguage 4. masculinity 6. monochronic time 8. conversation taboos 10. power distance

5. high-context culture

7. speech act

9. vocal qualifiers

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11. 译码 13. 文化震惊 15. 概念意义 17. 礼貌原则 19. 空间语言

12. 偏见

14. 不确定性回避 16. 语用错误 18. 归纳法 20. 礼仪与礼节

III.

Multiple Choice: Choose the ONE appropriate answer. (每题 1 分,共 20 分)

.

1. Understanding another culture

a. enables businesspeople to know why foreign associates believe and act as they do b.

is best achieved through “do?s and don?ts” lists

c. is important for businesspeople because they can appear to be better informed

d. isn?t necessary for businesspeople

2. Non-linear languages a. b. c.

.

are object oriented

see time as a continuum of present, past and future are circular, tradition oriented and subjective

d. lead to short-range planning in business practices

3.

Which statement about values is incorrect? a.

Values are social principles, goals, or standards accepted by persons in a culture. b.

Values are learned by contacts with family members, teachers, and

religious leaders.

Values will be influenced by what is seen on television or read in newspapers. d.

People in various cultures have basically similar values.

c.

4. People from cultures that follow the monochronic time system tend to a.

do one thing at a time.

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b.

be committed to people. borrow and lend things often. build lifetime relationships.

c. d. 5.

Which statement regarding haptics is incorrect? a. b. c.

In Thailand, it is offensive to touch the head. Japan is considered a \Greece is considered a \

In Latin American countries, touching between men is unacceptable.

. a view of hierarchical structure of social relationship a view of group orientation structure of social relationship a view of individual orientation structure of social relationship none of the above

d.

6. The opinion that everyone has a position and clearly defined privileges is a. b.

c. d. 7.

General guidelines to follow when conversing with someone from another culture include all of the following except: a. b. c.

politics is a safe topic in most cultures. avoid telling jokes. avoid personal questions. keep the conversation positive.

d.

8.

Which statement best describes an incorrect handshake? a. b. c. d.

In the U.S., a handshake should be firm. An Asian handshake is usually gentle.

Germans repeat a brusque handshake upon arrival and departure. A British handshake is firm and repeated frequently.

9.

Which statement referring to thought patterns is incorrect? a. b. c.

Asians typically use the inductive method of reasoning. Thought patterns impact oral communication.

When using the deductive method of reasoning, one starts with the facts and goes to generalizations. d.

Recognizing different thought patterns is important in negotiation with

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different cultures.

10.

Which statement is incorrect? a.

Costly business blunders are often the result of a lack of knowledge of another culture's nonverbal communication patterns. b.

Processes of reasoning and problem solving are the same in all cultures. Attitudes toward time and use of space convey nonverbal messages in intercultural encounters. d.

When in another culture, an appropriate caution would be to watch the behavior of the persons you are talking with and match their style.

c.

11. Language is important because it

a. helps us shape concepts, controls how we think, and controls how we

perceive others. b. c. d.

allows us to be understood by foreigners. is determined by colonialism.

is stable, easily understood, and free of diversity.

12.

Which of the following countries uses high-context language? a. b. c. d.

Canada Germany Japan United States

13.

Slang is generally a. b.

understood by everyone. spoken by the masses. easily translated. used by subgroups.

14.

c. d.

Nonverbal communication does not include a. b. c. d.

chromatics. chronemics. haptics. semantics.

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