sample business letters

商务英语书信范文

Welcome New Customer

Dear

Thank you for your new account and your first order of (description)

We are pleased in being able to provide you with this sample of our quality products and look forward to our relationship growing and flourishing.

We value the comments of our customers and upon receipt of this order we hope you will share your thoughts with us.

Thank You for Your Inquiry 1, Price List Enclosed

Dear

Your letter of inquiry regarding our product line has been brought to my attention and I would like to thank you for your interest in (name of firm's products)

I have enclosed a price list and data sheets which describe our full line of products that serve the (specify) industry. This should help to familiarize you with our family of products and the high quality of our equipment.

If you have any further questions about (name of firm's products) , please call us at our toll-free number,

(800) 000-0000.

Thank you again for your interest.

Acceptance of Counter Proposal

商务英语书信范文

Dear

Your counter proposal on the above referenced project

has been reviewed and is acceptable in its entirety.

We are enclosing an executed copy of the agreement along with two copies for your files.

We are enthusiastically looking forward to this project and are pleased about having the opportunity to work together.

Acknowledgement and Acceptance of Order

ACKNOWLEDGEMENT AND ACCEPTANCE

OF ORDER

Date: _

To: _ (Customer)

We are in receipt of your order as contained in the attached purchase order form.

We confirm acceptance on said order subject only to the following exceptions: (Describe)

On exceptions noted, we shall assume you agree to same unless objection is received within ten days of receipt of this notice.

Thank you for your patronage.

Very truly,

Acknowledgement of Request for Bid, Confirmation of Deadline

商务英语书信范文

Dear

Thank you for your request for our bid on (project)

This letter is to acknowledge our receipt of said request and to advise you that we will be submitting our proposal on or before (confirmation of deadline)

Advance Notice of Out of Business Sale

Dear

It is true, we are going out of business!

My wife and I have decided that now that the children

are grown, we are going to do some of things we could only dream about for so many years.

So, starting on (date) , everything in our store

which includes our merchandise, our racks, our fixtures, our showcases and even our delivery truck will be up for sale and prices that are too good to be true.

As a good and valuable customer of ours, we thought you would be interested in this advance notice of sale that we are sending out today.

We will look forward to seeing you on the (date) Announcement of Price Increase

Dear

Due to the increase in raw material costs, we must unfortunately raise the cost of our merchandise to you.

We have avoided raising our prices for as long as possible, but we can no longer prolong the inevitable. We have enclosed our new price list for your review which

商务英语书信范文

goes into effect on (date) Any orders placed between

now and (date of increase) will be honored at the lower prices.

We wish to thank you for your valued account and know that you will understand the necessity for this price increase.

Apology to Customer for Accounting Error

Dear

Thank you for your recent correspondence regarding your account number ____________. We were able to track down

the error and have credited your account accordingly. A report to this effect has also been sent to our credit reporting company.

As of this date, your account balance is $_____________.

You are a valued customer and we apologize for any inconvenience this mix-up may have caused. If we may be

of further assistance please contact this office at your convenience.

Complimentary Letter to Hotel

Dear

Our (name of event) that was held at your hotel

was extremely successful.

The compliments that I have received on your staff's courteousness and the excellent food that your chefs prepared for the occasion have been numerous.

Thank you for helping to make our event a success.

商务英语书信范文

Congratulations on Outstanding Achievement

Dear

You have proven the skeptics wrong and accomplished what most said was impossible.

There is no doubt that your recent achievements will be spoken of for some time to come and that the admiration

for your accomplishments is felt by all of us within the industry as well as the general public.

Please accept my heartiest congratulations for your success. Customer Incentive Program Announcement

Dear

As a valued customer of (name of company), we couldn't

wait to bring you the good news. This letter is to

announce the incorporation of our new customer incentive program (CIP?). Well, maybe we haven't thought of a great logo for it yet, but if you read on I think you'll agree

that no matter what we call it, it's super!

Starting on June 1st, a record of your account with our

store will be maintained on a cumulative basis for a

period of one year. Once your purchases have reached

$500, you will be automatically entitled to a 5% discount

on any order placed, including orders for sale items.

When your orders have reached the $1,000 mark, your

discount will increase to 10%. A $1,500 accumulation of orders will entitle you to a 15% discount and once you

have reached $2,000 you will receive 20% off all

merchandise orders. We think it's a great idea and hope

that you agree.

Won't you send us a purchase order today to get you

started on your way? If you think of a good name for us

to tag onto this new discount program, please let us know!

商务英语书信范文

Notice of Defective Goods

NOTICE OF DEFECTIVE GOODS

Date: _

To: _ (Supplier)

We are in receipt of merchandise shipped to us pursuant

to your invoice or order number (_), dated _, 19_.

Certain goods as listed on the attached sheet are

defective for the following reasons: (Describe)

_

Accordingly, we reject said defective goods, demand

credit or adjustment and intend to re-ship said goods to you at your expense.

Please confirm credit issue and issue instructions for

return of defective goods.

Very truly,

商务英语书信范文

Welcome Discount for New Enterprise

Gentlemen:

Please accept our congratulations and best wishes for your success in your new enterprise.

Our purpose in writing this letter is to welcome you to the community and familiarize you with our service.

We provide (service) to many small businesses in the

area and will be happy to arrange to have one of our sales representatives call on you at your convenience, if you so desire.

As our way of welcoming you, we have enclosed a certificate which entitles you to a ten (10%) discount on your first order placed with our firm.

We will look forward to seeing you.

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