SAP MM模块标准教材

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R/3 System Release 4.6C Author: Armin Heneka

01.07.2001

LO705 Quality Inspections

Instructor Guide Level 3

Key to icons in the Instructor Guide:

Timing Next Slide (s) Instructor Demonstration Exercises Busness Activity Summary Objectives Business Scenario Hints and Tips Warning or Caution Internal Note Sena

o SAP AG

LO705 Qualit?tsprüfungen

Armin Heneka

SAP Contacts..................................................................................................4

Walldorf .................................................................................................................................. 4

Subsidiaries ........................................................................................................................... 4

Revisions to Previous Instructor Guide .......................................................4 Course Details ................................................................................................4

Duration ................................................................................................................................. 4 Course Materials and Other Materials ................................................................................... 4 Country-Specific Units ........................................................................................................... 4

Course Instructor Profiles .............................................................................5

Level of Knowledge Required ................................................................................................ 5 Courses Recommended as Preparation ............................................................................... 5 Online Help Recommended as Preparation .......................................................................... 5 Hints on Preparing This Course ............................................................................................ 5

Training System .............................................................................................6

Data Required ........................................................................................................................ 6 User ID and Passwords for Course Participants ................................................................... 6 Preparation in the System ..................................................................................................... 6 Example ABAPs .................................................................................................................... 6 CATTs .................................................................................................................................... 6 Technical Hints ...................................................................................................................... 6

Goals and Objectives ....................................................................................8 Course Structure and Flow ...........................................................................8 Course Schedule .......................................................................................... 10

Course Schedule: ................................................................................................................ 10 Day One: 300 minutes ......................................................................................................... 10

Unit: Introduction ......................................................................................... 11 Unit: Course Overview ................................................................................ 13 Unit: Inspection Lot ..................................................................................... 15 Unit: Master Data ......................................................................................... 18 Course Schedule .......................................................................................... 28

Course Schedule: ................................................................................................................ 28 Second Day (360 minutes) .................................................................................................. 28

Unit: Inspection Planning ............................................................................ 33 Course Schedule .......................................................................................... 47

Course Schedule: ................................................................................................................ 47 Day Three (360 minutes) ..................................................................................................... 47

Unit: Results Recording .............................................................................. 50 Unit: Defects Recording .............................................................................. 55

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SAP AG

LO705 Qualit?tsprüfungen

Armin Heneka

Unit: Usage Decision ................................................................................... 59 Unit: Evaluations .......................................................................................... 63 Unit: mySAP Workplace .............................................................................. 68 Appendix: Business Case ........................................................................... 72

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SAP AG

LO705 Qualit?tsprüfungen

Armin Heneka

SAP Contacts

Walldorf

Armin Heneka Sabine Ganter

Subsidiaries

Tel.: - 63921 Tel.: - 42651

Revisions to Previous Instructor Guide

The course title was changed to \differentiate the course from the basic course LO170.

On the whole, the structure and sequence of the units was taken from the LO705 Release status 4.0. Sample management is no longer covered in this course. This unit is now included in the new course LO721 \The unit 9 “mySAP Workplace” is new.

The “Case Example” is now included in the appendix.

Course Details

Duration

Standard course: 3 days, on average 6 hours a day (without breaks), 5 hours on the first day

Course Materials and Other Materials Course materials

Country-Specific Units None

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SAP AG

LO705 Qualit?tsprüfungen

Armin Heneka

Course Instructor Profiles

Level of Knowledge Required

The trainer should have knowledge of QM in Release 4.6C and a general basic knowledge of Quality Management. It would also be advantageous to have experience of projects in QM.

Courses Recommended as Preparation SAP020 LO170 LO090

Online Help Recommended as Preparation

SAP-Library - Quality Management: Quality Planning (QM-PT)

Quality Inspection (QM-IM) Quality Control (QM-QC)

(useful for information on the document management system and engineering change management)

IMG documentation

SAP HelpPortal: http://help.sap.com

Hints on Preparing This Course

You should explicitly prepare movement data to display summarized data in QMIS (see CATTs). This means the corresponding CATTs must be run. Current information from QM in SAP Net, QM alias.

As far as possible, the course has been linked to processes within a company. As a result, it may be useful to include an example from goods receipt as an introduction to the course (create a purchase order, post a goods receipt, display an inspection lot). Material T-BQ100 can be used for this example.

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SAP AG

LO705 Qualit?tsprüfungen

Armin Heneka

Training System

Data Required

The demos and exercises are performed in plant 1000. All master data is available in training master ID3/400. You can also work with the IDES data for 4.6C.

User ID and Passwords for Course Participants Reference User ID:

LO705 (Authorization IDES_DEVELOP: All authorizations (without a user))

LO705_01 (Authorization IDES_ALL: All authorizations without development environment and user)

LO702_02 (Authorization IDES-USER: Profile is IDES user, without development environment and Customizing)

The standard format for User IDs is the Course ID, followed by the group number. The initial password is INIT. Use transaction ZUSR to copy these User Ids from the reference User ID. The single role “Z_LO705” exists in the training system. This role contains all of the menu paths that are important for this course. This role is assigned to the corresponding reference user Ids. You should inform the course participants that they can either work with the user menu or the SAP Easy Access menu during the course.

It is up to the course instructor which reference user ID is used to create the user IDs for the participants. Participants do not have to make changes to Customizing during the course.

Preparation in the System

*******Standard Customizing QM must be available in the system. Also see the IMG info: Quality Management -> Basic Settings -> Setting Up Clients

Example ABAPs

CATTs

The master data CATTs ZT_LO170_01 and ZT_LO705_01 must be run once in the master training system for an upgrade.

Movement data CATT ZT_LO705_02 must be run before each course.

Technical Hints

Before the course begins, you should check that you have access to the ITS. You will need to

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Establish Organizational Units

SAP AG

LO705 Qualit?tsprüfungen

Armin Heneka

use the ITS, for example, to do the system demonstration of results recording on the Internet

in unit 5 “Results recording”. You will find additional information about this demonstration in unit 5.

You should also check, before the start of the course, that the mySAP Workplace is available for the current training system. You can log on to the Workplace using your own user or the user “training”. You should check on the instructor’s PC whether or not the Workplace can be personalized and whether or not user-defined favorites can be created in the Workplace. You will find additional information in unit 9.

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SAP AG

LO705 Qualit?tsprüfungen

Armin Heneka

Goals and Objectives

? This course deals with the basic knowledge required for the quality inspection process in

a company. ? Starting with the QM master data, the areas of quality planning, quality inspection (results

recording, defects recording, inspection completion), and evaluations using the QM Information System are covered.

Course Structure and Flow

The QM inspection process is identical wherever it is used in the logistics supply chain. After planning, the quality inspection is performed. At this point, inspection results and defects can be recorded. The inspection is completed with the inspection completion and the data can then be evaluated using the QM Information System.

The course is structured so that after an introductory unit, QM master data (unit 3) and

inspection planning (unit 4) are covered in detail. 60% of the course time is needed for these units.

Unit 2: Inspection Lot

The participants should receive an overview of the general processes in a quality inspection. QM-specific terms and a short summary of the inspection process within the logistics supply chain are also included in this unit.

Unit 3: Master Data

The basics for inspection planning are covered in this unit. This includes the material master, sample determination, catalog data, inspection characteristics, and inspection methods.

Unit 4: Inspection Planning

The QM master data forms the basis for inspection planning. Starting from simple inspection plans, the structure of the inspection plan is explained. Optimization of inspection planning and the use of engineering change management complete this unit.

Unit 5: Results Recording

The single steps for results recording are explained. In addition to results recording for single inspection lots, participants learn how to record results for all inspection lots.

Unit 6: Defects Recording

You can use defects recording to determine the properties of a material or product. In this unit, the prerequisites and processes of defects recording are covered.

Unit 7: Usage Decision

The quality inspection is completed with the usage decision. This unit covers the prerequisites

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SAP AG

LO705 Qualit?tsprüfungen

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for inspection completion and the consequences and effects of the usage decision.

Unit 8: Evaluations

Standard evaluations are dealt with, for example, the material analysis, vendor analysis, and

results history. Evaluation using BW is also briefly covered.

Unit 9: mySAP Workplace

This unit provides a general basis for working with the mySAP Workplace. It includes an explanation of the role concept and introduces the QM composite roles for the workplace.

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SAP AG

LO705 Qualit?tsprüfungen

Armin Heneka

Course Schedule

Course Schedule:

Day One: 300 minutes Approximate Content: Units and Topics Duration 20 mins 20 mins 45 mins 20 mins 90 mins 45 mins 45 mins Introduction Course Overview Inspection Lot Master Data Material Master Sample Determination Master Inspection Characteristic Catalogs Activities: Instructor and Participant Presentation, Introduction Presentation Presentation, Demo, Exercises Presentation, Demo Presentation, Demo, Exercises Presentation, Demo, Exercises Presentation, Demo, Exercises Additional notes:

Depending on the interests of the participants, more time may have to be spent on the sample determination section. However, you should aim to begin discussing the master inspection characteristic topic on the first day.

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SAP AG

LO705 Qualit?tsprüfungen

Armin Heneka

Unit: Introduction

20 minutes

Remaining: 16 hours, 40 minutes

Contents of Unit

? Welcome, instructor is introduced ? Organizational points

(Parking facilities, cafeteria, cafes, lunchtime, smoking, phones, procedure for messages), participant list

? Introduction round ? QM curriculum

Putting the Unit in Context

This general unit serves to familiarize the participants with the organizational process of the course. The course objectives and contents are introduced. During the introductory round, the participants can introduce themselves to the group and state their requirements and expectations for the course.

You can use the QM curriculum to give details of the individual QM courses.

? Organizational items

LO705 Copyright

Introduction of Participants

Max. of 10 minutes ? Meet the participants

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LO705 Qualit?tsprüfungen

Armin Heneka

Quality Management (QM)

Explain the structure of the QM curriculum. The LO170 gives an overview of the general processes in QM using examples from the logistics supply chain. In the LO705, the master data for quality inspections is covered in detail. No complete processes from the logistics supply chain are covered in this course. The courses LO715, LO720, LO721, and LO725 cover the processes in

detail. The LO710 covers the use of quality notifications for problems within the process chain and internal problems. The QM training curriculum is completed by the LO750, which deals with user exists, interfaces, and customer enhancements. At this point, it should be mentioned that basic knowledge of ABAP is required for the LO750. The emphasis in the LO750 is not on Customizing.

Course Prerequisites Target Group

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SAP AG

LO705 Qualit?tsprüfungen

Armin Heneka

Unit: Course Overview

20 minutes

Remaining: 16 hours, 20 minutes

Contents of Unit

? Structure and course objectives ? Environment and position of QM ? Elements of QM

Putting the Unit in Context

The participants learn about the course structure and objectives. This involves discussing the position and integration of QM in the logistics applications of the SAP System. The individual elements of QM are introduced.

? Course structure and contents

Course Overview Course Goals

Course Objectives

Course Content

The course structure is described here. Unit 2 serves to introduce or reinforce the inspection process. Unit 3 deals with master data relevant to QM. This master data is then used in unit 4 to introduce inspection planning. This unit covers the structure and creation of inspection plans. Units 3 and 4 are detailed and form the basis for the other units in the course. Inspection lots are manually created during these units and then used for results recording (unit 5) and defects recording (unit 6). Inspection completion with the usage decision is described in unit 7 and the various evaluation options are covered in unit 8. In addition to the standard evaluations using the QM Information System, the SAP Business Information Warehouse (BW) is also described.

Course Overview Diagram Main Business Scenario

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? QM in the SAP System

01.07.2001

SAP AG

LO705 Qualit?tsprüfungen

Armin Heneka

Environment

Position of QM

QM is integrated in the logistics processes. The inspection lot as the central object in QM is created in general during a business transaction, for example, when a goods receipt is posted or a production order is released. The

necessary settings are made both in QM and in the other logistics applications in the SAP solution.

Elements of QM Application

The individual capabilities and their tasks are summarized.

The hypertexts in Customizing give an overview of the individual QM capabilities. The key tasks, necessary settings, and interfaces are explained here.

Demonstration of the Elements of QM

The capabilities of QM should be shown in the system. It is sufficient to show the basic structure of the individual areas. Do not go into too much detail at this point. The LO705 deals mainly with the capabilities \ \

Summary

5 mins

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SAP AG

LO705 Qualit?tsprüfungen

Armin Heneka

Unit: Inspection Lot

45 minutes

Remaining: 15 hours, 35 minutes

Contents of Unit

? General information on the inspection lot ? Inspection lot data record

Putting the Unit in Context

This unit serves as an introduction to the general inspection process in QM and as a summary or revision unit for inspection processes. The key meaning of the inspection lot data record should also be taught to the participants. You can switch to the relevant documents and master data at any time from the inspection lot data record.

? General inspection process in QM

? Creation of inspection lots ? Instructions for the inspection lot

Inspection Lot Unit Objectives

Course Overview Diagram Business Scenario

QM Inspection Process

A specific event generally starts the QM inspection process. The inspection lot can be automatically created from the process or manually created.

Sample determination is a required step in the rest of the inspection process. Sample determination defines which quantity is required from a population for inspection. The simplest case of inspection processing is defects

recording. This means that if no defects are determined in a sample quantity, the inspection can be completed with the usage decision. As a result, results and defects recording are required for inspection completion. After the usage decision is made, the data is updated for statistics and evaluations can be made.

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SAP AG

LO705 Qualit?tsprüfungen

Armin Heneka

Inspection Lot: General

The inspection lot origin and inspection type clearly define the origin of the inspection lot. The inspection lot origin is fixed and cannot be changed. You assign inspection types to inspection lot origins in Customizing. Several inspection types can be assigned to an inspection lot origin. The inspection type also defines the inspection process for a material.

QM Inspection Process

The focus of the presentation is the inspection lot data record. In general, this contains all the relevant information.

Inspection Lot Data Record

The relevant information is displayed on the corresponding tab pages in the inspection lot.

Inspection Lot Search

You can define a selection profile for the inspection lot search in Customizing

by choosing Quality Management?Quality Inspection? Status Management ?Define Selection Profile.

Inspection Lot Instructions Inspection Lot: Unit Summary

Demonstration: Log On To the SAP System

Demonstration: Inspection Lot

10 minutes

Mention the individual search helps in the demonstration.

Log On To the Network and System

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3 minutes

3 minutes

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SAP AG

LO705 Qualit?tsprüfungen

Armin Heneka

Exercise: Inspection Lot

10 minutes

Detailed solutions in the course materials.

3 minutes

At this point, you could also show the SAP Library for the Quality Management area. The SAP HelpPortal should also be shown -

http://help.sap.com. The HelpPortal allows users to search for documents that correspond to various search terms (for example, goods receipt AND inspection lot).

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SAP AG

LO705 Qualit?tsprüfungen

Armin Heneka

Unit: Master Data

250 minutes

Remaining: 11 hours, 25 minutes

Contents of Unit

? Master data in QM

? Inspection lots for defects recording

? Inspection lots with inspection specifications from the material specification

Putting the Unit in Context

This unit provides basic information for inspection processing. The individual topics

gradually cover the relevant master data in QM. The master data covered here acts as a basis for creating inspection plans. Inspection lots are manually created, which are then used during the units for defects or results recording.

? Creation of QM master data

? Use of this master data in inspection processing

Master Data Unit Objectives

Course Overview Diagram Business Scenario

Unit 3 is very comprehensive. It is a good idea to make a note of topics on a flip chart or pin-board, so that participants always have an overview. In addition, it may be useful to produce an overhead slide of page 3-34 (QM Master Data - Unit Summary 1) or 4-34 (QM Master Data - Characteristic Level) if necessary, so that the participants can see where the QM master data is used in the material master or inspection characteristic.

Topic: Material Master

20 minutes

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LO705 Qualit?tsprüfungen

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Putting the Topic in Context

In the plant-related QM view of the material master, the inspection setup defines which inspection types are active and how inspections should occur.

? Inspection setup in the QM view of the material master

? Detailed information on the inspection setup

? Customizing for the inspection lot origin and inspection type

Master Data: Material Master

Material Master: Quality Management View

Inspection Setup

From Release 4.6A, the material inspection setup can be distributed directly (initial) from a source system to target systems. You must make Customizing settings to activate this function.

For more information, see the SAP Library or the IMG by choosing Quality Management -> Environment -> Tools -> ALE Master Data.

From release 4.6C, it is possible to perform a quality inspection of handling units. The indicator \when the inbound delivery is created. You can find additional information about Handling Unit Management in the SAP HelpPortal.

Customizing for Inspection Lot Origin

If you reassign an inspection type in the QM view of the material master, the default values for the inspection type are copied from Customizing. User-defined inspection types are created in Customizing and assigned to the inspection lot origin. The assignment to the inspection lot origin controls the default values that can be maintained for the inspection type.

Demonstration: Material Master

5 minutes

Show the QM view of the material master and the inspection setup data: Logistics ? Quality Management ? Quality Planning ? Logistics Master Data ? Material

Material T-BQ100, plant 1000.

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SAP AG

LO705 Qualit?tsprüfungen

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Show Customizing for the inspection lot origin:

Tools ? AcceleratedSAP? Customizing ? Edit Project (transaction SPRO) Quality Management ? Quality Inspection ? Inspection Lot Creation

Direct access to QM Customizing from release 4.6C: Transaction QCCO: QM Customizing complete Transaction QCC3: Customizing \Transaction QCC4: Customizing \

Topic: Sample Determination

90 minutes

Putting the Topic in Context

This topic plays an important role in the QM inspection process. Sample determination does not just involve determining a sample quantity, but also valuating this sample. The sample quantity is dependent on various factors. The sample is valuated according to various specifications in the same way.

? Sampling type and valuation mode in the sampling procedure

? Sampling plans in sampling schemes ? Dynamic modification

? Inspection setup in the material master

Master Data: Sample Determination

QM Inspection Process: Sample Determination

Material Master - Sample Determination

The indicator \percentage\

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SAP AG

LO705 Qualit?tsprüfungen

Armin Heneka

Topic: Production Resources/Tools

50 minutes

Putting the Unit in Context

The test equipment that is required for performing a quality inspection can be planned in advance in inspection planning. These are assigned in the inspection plan as production resources/tools.

To complete inspection planning, an overview of the use of PRTs during a calibration inspection is also given.

? Test equipment types and use

Inspection Planning: Production Resources/Tools Test Equipment Types in the R/3 System

Assignment of Production Resources/Tools

Only one production resource/tool can be assigned to the inspection characteristic. If, for example, an equipment and a document are to be assigned to an inspection characteristic, the document assignment can be performed using the inspection method and then the equipment can be assigned as a production resource/tool.

Calibration Inspection Planning

Calibration Inspection Process Flow 1

Calibration Inspection Process Flow 2

Only an overview should be given of a calibration inspection. Calibration inspections are dealt with in greater depth in the courses LO720 and LO721.

Demonstration: Production Resources/Tools and Inspection Planning

15 minutes

Display production resources/tools (document) from the DMS:

Quality Management ? Test Equipment Management ? Test Equipment ? Document

? Planning and process flow of a calibration inspection

? Display for example, QS_01, document type DRW

Create an inspection plan, task list group: Group00, enter a short text for the task list.

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LO705 Qualit?tsprüfungen

Armin Heneka

Create an operation in the inspection plan. Use work center QMWE1-00. Assign the equipment \

operation. Explain the details for the assignment, select the PRT type using the pushbutton.

Create inspection characteristics for the operation; use the master data from unit 3.

Exercise: Inspection Plan

Topic: Inspection Characteristics in the Inspection Plan

30 minutes

Putting the Topic in Context

Apart from using master inspection characteristics, inspection characteristics can also be created in the inspection plan. These inspection characteristics are assigned to the inspection plan and cannot be used more than once. Further properties of inspection characteristics are also covered, for example, calculated characteristics within an operation or conditional characteristics in an operation.

? Inspection characteristics and their use in inspection plans

Inspection Characteristics in the Inspection Plan Inspection Characteristic

Use of Master Inspection Characteristics

The short text and the long text can be created in different languages. The language in which a master inspection characteristic is displayed in the task list depends on the type of inclusion used (referenced or copied). The short text and long text are only shown in the same language with which the user logged on when dealing with referenced master inspection characteristics (provided that the texts for the master inspection characteristic exist in the log-on language of the user).

Calculated Characteristic

The parameters for calculated characteristics are defined in Customizing: Quality Management ? Quality Inspection ? Results Recording ? Define

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25 minutes

? Catalogs and inspection methods in an inspection plan

01.07.2001

SAP AG

LO705 Qualit?tsprüfungen

Armin Heneka

Parameters for Calculated Characteristics

Conditional Characteristics

Catalogs in the Inspection Plan

On the characteristic overview screen, additional master data (inspection methods, selected set from catalog type) can be assigned to the copied inspection characteristic or the characteristic created in the inspection plan. This assignment can be performed on the corresponding detail views.

Demonstration: Inspection Characteristics in the Inspection Plan

10 minutes

Create a new operation in the existing inspection plan (Task list group: Group00, group counter 1). The data from the next exercise can be used.

Create an inspection characteristic in the new operation. Show the assignment of the inspection method on the characteristic overview screen; assign

catalogs to the inspection characteristic, for example, a code group from the defect catalog.

Topic: Dynamic Modification

30 minutes

Putting the Topic in Context

In addition to dynamic modification at inspection type level, dynamic modification can be used at different levels if inspection plans are used. In this case, dynamic modification can occur at the level of the lot, characteristic, or inspection type. The quality level is updated depending on the dynamic modification level and criteria.

? Dynamic modification and inspection plans

? QM master data at characteristic level - summary

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SAP AG

LO705 Qualit?tsprüfungen

Armin Heneka

Inspection Planning: Dynamic Modification Dynamic Modification in the Inspection Plan

Dynamic Modification at Lot Creation

Dynamic Modification When Making the Usage Decision QM Master Data - Characteristic Level

Demonstration: Dynamic Modification

5 minutes

Enter the dynamic modification level (dynamic modification at lot level) and dynamic modification rule (B00) in the existing plan (task list group: Group00, group counter 1) in the task list header.

The settings for dynamic modification criteria are proposed from the task list usage and if necessary, can still be changed.

Exercise: Inspection Characteristics in the Inspection Plan

15 minutes

When discussing the exercise, you should again mention the importance of quantitative or qualitative data for the inspection characteristic in the inspection plan. This data applies in general to the task list in the task list group. If materials are later assigned to a task list, some quantitative or qualitative data (dependent characteristic specifications) can be assigned to these materials.

Topic: Administration

50 minutes

Putting the Topic in Context

Now that we are familiar with the general structure of the inspection plan, this unit covers the most efficient options for inspection planning. This includes reducing the number of inspection plans by assigning several materials to an inspection plan and using reference operation sets in inspection planning. To complete the topic, the product structure is dealt with.

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SAP AG

LO705 Qualit?tsprüfungen

Armin Heneka

? Reducing the number of inspection plans

? Simplifications when creating inspection plans ? Use of reference operation sets

Inspection Planning: Administration

Reducing the Number of Inspection Plans

Dependent Characteristic Specifications in the Inspection Plan

You can also define manufacturer-dependent inspection specifications in the task lists. The manufacturer is stored in the system using a \the customer with a particular account group. This customer (vendor) is then entered in the material/task list assignment and dependent characteristic specifications can be defined for the characteristic.

Copying Characteristics

Copying Characteristic Values

Reference Operation Set

The reference operation set cannot be referenced in a master recipe (PP-PI). In a reference operation set, it is possible to create a reference to another reference operation set.

Product Structure Browser

The product structure browser can be accessed using different menu paths. The following are examples of how it can be called up from inspection planning:

? Quality Management ? Quality Planning ? Inspection Planning ?

Information System ? Display Product Structure

? Quality Management ? Quality Planning ? Logistics Master Data ?

Information System ? Display Product Structure

Product Structure Browser

Displaying Task List Changes

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